We’ve been working with Marc LaFontaine since 2010, and over the years, three generations of our extended family have bought or sold a total of eight properties with his help. Every time, it’s been a great experience! What really sets Marc apart is the kind of relationship he builds with his clients—it’s never just about closing a deal. In fact, twice when buying a home privately without an agent, due to the sellers' preference, Marc still offered helpful advice, simply because he genuinely cares. He’s calm, patient, and incredibly knowledgeable, and you always feel like you’re in good hands. Throughout the years, we’ve also referred several friends to Marc, and they have all been just as happy with his service and dedication as we are.
Marc takes the time to listen, to really understand what you need, and he never rushes you. He’s great at spotting potential issues early, openly shares his insights, and always proposes thoughtful solutions. When one of us needed to sell a condo with looming special assessments, Marc came up with a creative strategy that helped avoid scaring off potential buyers. On another occasion, his negotiation skills led to a significant price reduction after the home inspection revealed some concerns. He’s also given great advice on the best time to list a home to attract stronger offers. These are the kinds of situations that show the true value of his experience and strategic thinking.
Most recently, when an elderly family member was planning a move to Ottawa from out of town, Marc went above and beyond. Family members across different cities all wanted to help choose the right home for him. Marc was incredibly accommodating. He included the whole family through virtual viewings, patiently and respectfully answered everyone’s questions during group video calls, and guided the process with care and ease.
Marc explains all the real estate steps and legal details clearly, and it’s an added bonus that he can do so in both English and French. He knows neighbourhoods inside and out, shares helpful background on properties, and understands the working styles of other realtors. All of this makes it easier to make well-informed decisions.
Buying or selling a home can be incredibly stressful, but Marc’s steady, reassuring presence makes the whole experience feel much more manageable. His personal, down-to-earth approach takes the pressure off. At the end of the day, we trust Marc completely. His experience, integrity, and commitment to staying informed give us confidence every time we work with him. He’s not just a great realtor—he’s someone you feel lucky to have in your corner.
– The Chows (3 generations)
