We started working with Katrina in 2016. We loved her attitude and approach right from the start. We messaged her once with a question and when we didn’t hear back from her in her usual 3 minutes we were wondering… and of course within 7 minutes we got the text, “Gorgeous, I’M ON IT!” That made us laugh. She’s so responsive!
We trusted Katrina and bought our first home with her. She was so patient. We went to see the first house and then 13 others! We ended up buying that first house because we kept comparing it to all others. Every time we saw a house you could see the puzzle coming together in her head, like, “Okay, this is what you want. This is what you like.”
We are actively searching for a new home with her now – we’ve had her hopping over the past few weeks and months. We started the process a year ago getting our house ready for sale and she drops by often to chat about strategy.
She still asks lots of open-ended questions. “How are you feeling?” “This is what I see.” Reflective questions. She hits the nail on the head every time around what we like. Even when we’re not contacting her directly she’s always looking through our shared portal to see what we’ve “liked.” And she keeps asking those questions so that she can see through our eyes.
That’s Katrina, she loves what she does.
– Richelle & James
